Contact Us
We're here to help. Whether you have a question about a product, need assistance with an order, or require support after your purchase, the Bramford Hardware team is ready to assist you.
We aim to provide friendly, reliable customer service and respond to all enquiries as quickly as possible.
Customer Support
For faster assistance, please include the following information when contacting us:
- Your full name
- Order number (if applicable)
- Email address used for your order
- A clear description of your enquiry
Providing these details helps us resolve your request more efficiently.
Contact Information
Bramford Hardware
Address
43 Park Road
Woodsetton
Dudley
West Midlands
DY1 4JN
United Kingdom
Phone
+44 1902 670654
Email
help@bramfordhardware.co.uk
Website
bramfordhardware.co.uk
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (UK Time)
Closed on weekends and UK public holidays.
Response Time
Our team aims to respond to all enquiries within 24–48 business hours.
During busy periods, response times may be slightly longer, but we will always work to assist you as quickly as possible.
Order Support
If you're contacting us about an existing order, please include your order number so we can locate your purchase and provide the fastest possible assistance.
For delivery updates, we recommend checking your tracking information first if it has been provided in your shipping confirmation email.
We're Here to Help
At Bramford Hardware, we are committed to providing excellent customer service before, during, and after your purchase. Whether you need product advice, delivery information, or help with a return, our support team is here to ensure you have a smooth and enjoyable shopping experience.