Billing Terms

Effective Date: July 2026

These Billing Terms explain how payments, pricing, billing, and refunds are handled when you make a purchase from Bramford Hardware.

By placing an order through our website, you agree to these Billing Terms.

Pricing

All prices displayed on our website are shown in the applicable currency.

Unless otherwise stated, prices include applicable taxes where required by law.

Shipping charges, if applicable, are calculated and displayed during checkout before payment is completed.

We reserve the right to update product prices at any time without prior notice.

Payment

Payment must be successfully authorised before an order can be processed and dispatched.

We accept secure payment methods available during checkout, which may include:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal (where available)

Available payment methods may vary depending on your location.

Billing Information

Customers are responsible for providing accurate and complete billing information when placing an order.

Incorrect billing details may result in delays, payment failures, or order cancellation.

Payment Verification

To help protect our customers and prevent fraudulent activity, we may perform additional payment verification checks before processing an order.

If further verification is required, our customer support team may contact you.

Failure to provide requested information may result in the cancellation of your order and any authorised payment will be refunded where appropriate.

Order Confirmation

Once payment has been successfully processed, you will receive an order confirmation email containing:

  • Order number
  • Purchased products
  • Billing summary
  • Shipping information

If you do not receive your confirmation email, please check your spam or junk folder before contacting us.

Billing Errors

If you believe you have been charged incorrectly, please contact us as soon as possible.

We will investigate the issue promptly and, where appropriate, correct any verified billing errors.

Refunds

Approved refunds will be issued to the original payment method used when placing the order.

Depending on your financial institution or payment provider, refunds typically appear within 5–10 business days after processing.

Please refer to our Returns & Refund Policy for further information.

Fraud Prevention

Bramford Hardware reserves the right to refuse, cancel, or delay any order where fraudulent activity, unauthorised payment, or suspicious transactions are suspected.

These measures help protect both our customers and our business.

Changes to These Billing Terms

We may update these Billing Terms from time to time to reflect changes in our business operations, payment methods, or legal requirements.

Any updates will become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding these Billing Terms, please contact us:

Bramford Hardware
BRAMFORD HARDWARE LIMITED

43 Park Road
Woodsetton
Dudley
West Midlands
DY1 4JN
United Kingdom

Website: bramfordhardware.co.uk

Phone: +44 1902 670654

Email: help@bramfordhardware.co.uk